Our agency is built on positive customer experiences. We aim to empower ministries in Texas to fulfill their missions through outstanding service from our agency. That's why we think it's important that you hear from some of our customers so you can see what that means to them.
Pastor Bill Tucker, Senior Pastor, Concordia Lutheran Church - San Antonio, TX
"Zachary Mize and the American Church Group of Texas team were great to work with as we explored how Brotherhood Mutual could serve our church. I never felt like I was being sold to. They took their time to understand the needs of our church, reviewed how we were currently covered, and made recommendations on how Brotherhood Mutual could best serve Hope Fellowship. The process from our first phone call to signing for the policy was clear and efficient.
American Church Group of Texas was also able to offer more coverage in many areas for either the same premium amount or less. Since becoming a customer, our account representative has always been quick to respond to emails and phone calls. While we haven't had to make any claims, I'm confident this same level of service will extend to that process as well. We're happy that we found American Church Group of Texas and Brotherhood Mutual. They're both very clear on their mission to serve the Church. I look forward to continuing our relationship with them."
Jacob Paukovitz, Finance & Information Systems Director, Hope Fellowship
“Our experience with American Church Group of Texas and Brotherhood Mutual has inspired confidence from the start. When we had questions, concerns, or needed more clarity on anything regarding our lines of coverage, agent, Zach Mize, and his team were always quick to explain and give context and clarity to every question—even if I had to ask multiple times. They met our initial needs by providing competitive quoting, and now, as a customer of theirs, we find that they are always quick to process claims, available to answer questions, and give us sound advice.
I trust American Church Group of Texas and Brotherhood Mutual because they understand our unique needs as a church. At times, I spring things on my agent very last minute and frequently call with questions. Never once have I felt like I was being a burden, like I was asking a dumb question, or being too demanding. My agent has met and exceeded all my expectations in working with us to ensure we are covered and puts our minds at ease with clear answers. If your ministry wants the best premium prices, the highest level of customer service and support, and peace of mind, choose American Church Group of Texas and Brotherhood Mutual.”
Tristin May, Business Office Administrator, Milestone Church
"My first experience with American Church Group of Texas was a balance of personal attention, professional preparation, and spiritual grounding. Our agent, Zach Mize, was very attentive, presented a portfolio of possibilities with comparisons, options and costs, and articulated the God reasons for why they do this. This was the first time in a decade that we sought out comparative quotes. We were surprised and encouraged by the options and the opportunity to forge a new relationship for our insurance needs. Compared to past experiences, this is a new and much better match for our ministry."
Rev. Mike Hunter, First Christian Church - Midland, TX
"I am very thankful for the opportunity to get to know Dean Malone, representative of American Church Group of Texas, an independent agency representing Brotherhood Mutual Insurance Company. Dean completed as thorough review of our current insurance policy and coverages, and presented a comprehensive proposal that provided broader coverage and savings to our church. I took some time to do a thorough review of the financial status and history of Brotherhood Mutual, and I was very impressed with their financial strength and strong capital ratings. The company's detailed attention to risk matters affecting churches brings a wealth of informed assistance and support to those it insures. I highly recommend Dean Malone, American Church Group of Texas, and Brotherhood Mutual."
Pastor Len McLaughlin, Heritage Church - McKinney, TX